Sanacras Payment Policy

  1. Payment Options
    • Grocery Deliveries in Indore: Cash on Delivery (COD) is available for all grocery orders delivered within Indore.
    • Other Products Across India: Customers can choose between Cash on Delivery (COD) and, soon, online payment methods. We are working on introducing convenient online payment options in the near future.
  2. Cash on Delivery (COD)
    • Grocery Deliveries in Indore: You can pay for your groceries in cash when they are delivered.
    • Other Products Across India: Opt for COD to pay in cash at the time of delivery for products shipped nationwide.
  3. Online Payments (Coming Soon)
    • Future Plans: We are working on enabling secure online payment options to enhance your shopping experience. Accepted methods will include credit/debit cards, net banking, UPI, and popular digital wallets.
  4. Payment Confirmation
    • After placing an order, you will receive a confirmation email or SMS with the order details.
    • For online payments, an additional confirmation will be sent once the payment is successfully processed.
  5. Payment Security
    • Sanacras ensures all online transactions are conducted through secure payment gateways to safeguard your financial information.
    • We adhere to industry standards to protect the confidentiality and security of your payment details.
  6. Refunds and Cancellations
    • Refund Process: For cancellations or returns, any refunds for online payments will be processed back to the original payment method.
    • COD Orders: For COD orders, refunds can be processed through bank transfer or as store credit, based on the customer’s preference.
  7. Contact Us
    • For any questions or concerns about payments, please reach out to our customer support team at [email protected].